Fiber cut impacting City of Topeka services

As of shortly after 11 a.m. this morning, some City of Topeka services are currently experiencing outages due to a cut in a fiber line. At this time the services that are impacted are the Customer Service Center, Water Pollution Control, Facilities, and Topeka Fire Station 11. As a result, customers calling for service may experience delays. Calls for emergency services are not impacted at this time and are operating as normal.
The City Express Center located at the Cyrus K. Holliday Building at 620 SE Madison remains open for walk-in assistance.
City staff are currently working to determine the cause of the disruption. At this time, it is not believed to be related to a cyberattack or other malicious act.
We appreciate the community’s patience as staff works to resolve this issue as quickly as possible.