City Offices Closed to the Public

The City of Topeka will be closing all buildings to the public effective immediately, including the Topeka Zoo and Conservation Center, due to the Emergency Public Health Order issued on March 18th by the Shawnee County Health Department. The City is still open for business but asks that the public conduct such business by telephone or email. Citizens also have the option of submitting issues through the SeeClickFix app. Bid openings will be done electronically and bid results will be posted on the City’s website within one business day. You can find the link to the bid tabulations and supplier portal on the City of Topeka website here:

The City Express Payment Center at the Cyrus K Holliday Building will be closed. Payments may be made online at or by calling the customer service call center at 785-368-3111.  To make a cash payment, customers can bring their utility account payment stub and visit the following U.S. Bank branches:

  • Crosby Place, 719 S. Kansas Avenue
  • 5th & Jackson, 434 SW Jackson St.
  • Fleming Place, 1017 SW Gage Blvd
  • White Lakes, 3600 SW Topeka Blvd.
  • 21st Street, 5730 SW 21st
  • Wanamaker, 1064 SW Wanamaker Rd.
  • Pioneer Square, 3625 NW 46th

Members of the public will only be admitted to City buildings for the limited purpose of delivering items to security personnel. However, the lobby of the Topeka Police Department will remain open to the public for non-emergency reports. Please refer to their social media accounts for the related media release and further information.

Please know that City of Topeka staff is continuing to work for the community and ensure the safety of our staff and citizens. Throughout this public health emergency, water will continue to be treated, potholes will continue to be filled, and the Police and Fire departments will continue to respond to calls.

The City of Topeka encourages our citizens to stay safe during this uncertain time, by practicing social distancing and staying home when possible.

List of City of Topeka phone numbers:

City Manager’s Office: 785-368-3725

Mayor’s Office: 785-368-3895

City Council Office: 785-368-3710

City Clerk’s Office: 785-368-3940 or 785-368-3941

Customer Service Call Center: 785-368-3111

City Communications: 785-368-0991

Prosecutor’s Office: 785-368-3910

Police Department non-emergency reporting: 785-368-9551

Municipal Court Clerk’s Office: 785-368-3776

Finance Office: 785-368-3970

Fire Department Administration Office: 785-368-4000

Human Resources: 785-368-3867

Neighborhood Relations: 785-368-3711

Parking: 785-368-3916

Planning and Development: 785-368-3728

Licensing & Inspections: 785-368-3905

Permits: 785-368-3704

Public Works: 785-368-3111

Utilities: 785-368-3111

Zoo and Conservation Center 785-368-9180