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Water
Tamara Whorton, Manager
Scott Ives, Spvr, Accounts & Response Center
Duane Overfield, Spvr, Meter & Billing

Contacting Customer Service
785-368-3111 Tel
785-368-3825 Fax
WaterCustomerService@topeka.org
Water Department Photo Bill Payment Options
The City of Topeka offers a variety of utilities bill payment options. If you need assistance or have any questions, an Utilities Account Agent is standing by & ready to help, 785-368-3111, M-F, 7AM-6PM.

Online Payment
Click here to register for online account management &/or bill payment or to access a registered account. As a free service to you, this option allows you to pay your City utilities bill online (allow 2 business days for processing), obtain your account balance & due date &/or view your water consumption & utilities account service history. You do not have to pay online to take advantage of all this site has to offer.

Direct Payment

Direct Payment is a worry free & cost free method of bill payment. It is ideal for those who travel, either for business or pleasure, or for those who would rather spend their leisure time on something other than writing & mailing checks. Click here for more information or to sign up for this service.

Mail
Mail check or money order & payment stub to: City of Topeka Water Division, PO Box 3566, Topeka, Kansas 66601-3566.

Drop Box
Enclose check or money order & payment stub in a sealed envelope and deposit in drop box (allow 5 business days for processing).
  • City Hall parking lot entrance – 215 SE 7th St
  • Downtown Post Office - 424 S Kansas Ave
  • Cyrus K Holliday Bldg - 620 SE Madison St (main entrance).
Walk-In
City Express Payment Center, Cyrus K Holliday Bldg - 620 SE Madison St
M-F, 8AM-5PM (same day processing).

Cash, check, money order or credit/debit card payments accepted.
  • CoreFirst Bank & Trust
    Days and hours vary by location (allow 3 business days for processing).
    Cash, check or money order payments accepted (payment stub must accompany payment).
Phone Check, MasterCard, Visa and Debit Cards
Call us at 785-368-3111, M-F, 7AM-6PM and provide your appropriate account and/or bank routing number/s. A fee for this service may apply.
Last Updated: Friday May 02 2008

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